Frequently Asked Questions

Residents are permitted to have up to 3 pets in their apartment, with a maximum of 2 being dogs. We do not have any breed restrictions for dogs. However, exotic animals are not allowed.

We require a nonrefundable fee, please contact the office for details. All animals must be registered with PetScreening annually, which incurs a $30 fee. For further details and to complete the registration, please visit https://abberlygreen.petscreening.com.

Deposit or Surety Bond due at move in along with prorated rent and pet fees if applicable.

Residents are responsible for Water and Electric. Included in the monthly rental rates ares High Speed Internet, Valet Trash, Smart Home Technology.

Rent is expected to be paid by the 1st of each month. If payment is not received by the 5th, late fees will be applied starting on the 6th.

We accept personal checks, money orders, and cashier's check (no cash). For your convenience, we accept online payments through ACH, credit card and debit card.

For your convenience after hours payments may be submitted through the Resident Portal via, ACH, credit card or debit card.

The Internet provider is TDS

60 Days written notice to vacate is required. Additional fees for early termination may apply, please contact the Leasing Office for additional information.

Guests are allowed to stay for 10 days. Beyond this period, they are required to be added to the lease agreement if they are over the age of 18.

Satellite dishes are not permitted on property.

Yes! We will be happy to accept packages if you are not home. Please keep in mind we are not held responsible for any damages or lost packages. We do reserve the right to refuse acceptance of large and perishable packages. Packages will be returned to sender within 2 weeks of delivery.

Smoking is prohibited in common interior areas of the community, including hallways, shared amenities, and the pool area.

Parking in our apartment community is available on a first-come, first-served basis for cars and motorcycles only. Trailers, boats, and RVs may be permitted; however, residents must contact the office to obtain a parking permit and pay any applicable fees. Inoperable vehicles, vehicles in need of repair, and vehicles without current tags are not allowed on the property. Parking directly in front of a garage is restricted to the resident leasing that garage. EV charging spaces are reserved exclusively for electric vehicles actively being charged. Violations of this policy may result in towing at the owner’s expense.

Our lease terms are variable and depend on move in time frame, floor plan and floor level. Please contact the leasing office for specific details.

While logged into the Resident Portal, navigate to the Lease Tab and select Lease Info. If there is an active proposal on your account, you will see the available lease renewal options.

During business hours, you may contact the office directly or place a work order through our Resident Portal. For after-hours emergencies, please call the office and leave a message for our Emergency Maintenance Staff, who are available 24 hours a day.